+44 (0) 1793 575 050
customerservice@regenmedical.co.uk

Part of the Joint Operations family

Meet the team

If a hospital uses one of our products, we make sure the surgeon is trained and there is someone from our helpful team to assist the surgical team. From the first phone call to delivery we will ensure that the process is as simple and efficient as possible. Our friendly and helpful customer service team are ready and willing to help in any way they can.

All of our sales, marketing and operations team have expert knowledge and experience when it comes to this area of work.

Regen Medical – part of the Joint Operations family

Unit 11, Interface Business Park, Bincknoll Lane, Royal Wootton Bassett, Wiltshire, SN4 8SY, UK

+44 (0) 1793 575 050

+44 (0) 1793 575 040

Meet the team

If a hospital uses one of our products, we make sure the surgeon is trained and there is someone from our helpful team to assist the surgical team. From the first phone call to delivery we will ensure that the process is as simple and efficient as possible. Our friendly and helpful customer service team are ready and willing to help in any way they can.

All of our sales, marketing and operations team have expert knowledge and experience when it comes to this area of work.

Regen Medical – part of the Joint Operations family

Unit 11, Interface Business Park, Bincknoll Lane, Royal Wootton Bassett, Wiltshire, SN4 8SY, UK

+44 (0) 1793 575 050

+44 (0) 1793 575 040

Managing Director

Rob Lyon

Joining the Joint Operations family in September 2015 to develop the Regen Medical business, Rob is response for Sales and Operations across the business. Spending the majority of his time customer facing, Rob works to ensure we provide the best possible service and product portfolio.
Email: roblyon@regenmedical.co.uk
Mobile: 07903 878101

Director

Richard Forster

Richard is a Director of Regen Medical and the Managing Director of Joint Operations. Richard is ultimately responsible for the service provided by the Joint Operations family. He spends the majority of his time with our customers and is always keen to discuss what we do well as a company and the areas in which we could improve. Richard has worked in medical device distribution since 2002.
Email: richard@jointoperations.co.uk
Mobile: 07879 621497

Business Manager

Elaine Thompson

Elaine-ThompsonElaine joined Regen Medical in October 2018. She has a wealth of experience in the commercialisation of new innovative products that deliver real advances across all aspects of healing in acute burn injuries and chronic wound management. Elaine has a strong drive to ensure innovative solutions are adopted within the NHS to continue to deliver outstanding, cost effective treatment options for clinicians and choice for patient care pathways.
Email: elainethompson@regenmedical.co.uk
Mobile: 07815 519102

Business Manager

Kathy Thompson

Kathy joined Regen Medical in April 2020. She has worked within the wound care market for the last 10 years, working with advanced wound care products, surgical dressings and wound devises. Kathy is very patient focused and driven to make a real difference to patients’ lives. She ensures that the right product is used at the right time, on the right wound, to ensure good outcomes for both the NHS and patient.
Email: kathythompson@regenmedical.co.uk
Mobile: 07815 519102

Business Manager

Darrel Vincent

Darrel comes to Regen Medical with 30 years experience in senior sales and leadership roles in the healthcare industry in both the UK and overseas markets. Since 2004 this experience has been focused on the advanced wound care and diabetes space.
Email: darrelvincent@regenmedical.co.uk
Mobile: 07787 243712

Meet the Office Team

Beckie Holmes – Group HR & Project Manager

Beckie has worked with Joint Operations & Regen Medical since 2015 and is HR & Project Manager for the Joint Operations Family. Beckie oversees HR for the group and with her organisational skills and event management experience, she also looks after a number of the larger company events and projects. In addition, Beckie provides Sales & Marketing and PA support to the Regen Medical team and Directors.                   Email: beckie@jointoperations.co.uk

Stuart King – Group Finance & Quality Manager

Stuart moved from the Aerospace industry to Healthcare when he joined the Joint Operations family in 2015. Stuart has a broad role covering general management, finance, partnerships with our supporting organisations and oversight of our quality standards.
Email: stuart@jointoperations.co.uk

Pete Cuthbert – Operations & Logistics Manager

Pete joined Joint Operations from Northstar Orthopaedics. Pete looks after Operations and Logistics for the Joint Operations family, working closely with a number of different internal departments and liaising closely with customers and theatre teams to ensure the seamless planning of surgical procedures. Pete is also a Person Designate on the Joint Operations Human Tissue Licence.                                                                           Email: pete@jointoperations.co.uk

Sam Haydon – Technical Services Manager

Sam joined Joint Operations as a Business Administration Apprentice in August 2016. Following the successful completion of his Apprenticeship, Sam was offered full time employment with Joint Operations.Sam now leads the Technical Services team as Technical Services Manager, co-ordinating orthopaedic loan systems and human tissue grafts for elective and trauma surgery.                                                                                     Email: sam@jointoperations.co.uk

Jordan Morris – Technical Services Assistant

Jordan joined Joint Operations in February 2019. Jordan supports the Technical Services team, processing customer orders and supporting the HTA function of the business.
Email: jordan@jointoperations.co.uk

Ryan Bartlett – Technical Services Assistant

Ryan works as part of our Technical Services team. Having previously worked in the retail sector, Ryan prides himself on his high levels of Customer Service. In his spare time he likes going to the gym, swimming and socialising with friends.
Email: ryan@jointoperations.co.uk

Lauryn Belcher – Technical Services Assistant

Lauryn joined Joint Operations family in November 2018. Having worked hard to gain valuable experience in a number of departments within the business, Lauryn has joined the Technical Services Department, supporting our customers with their ordering needs.                                                                                                        Email: lauryn@jointoperations.co.uk

Jordanna Wain – Accounts Supervisor

Jordanna joined the Joint Operations finance team in 2019. Working as our Accounts Supervisor, Jordanna’s knowledge, skill and consistent level of enthusiasm make her a perfect addition to the Accounts team.
Email: jordanna@jointoperations.co.uk

Lydia Barrance – Accounts Administrator

Lydia joined the Joint Operations family as a Business Administration Apprentice in July 2016. Following the successful completion of her Apprenticeship, Lydia was offered full time employment with Joint Operations. Lydia supports the Finance team in Accounts Receivable and Accounts Payable functions.
Email: lydia@jointoperations.co.uk

Jack Hallett – Accounts Apprentice

Jack is currently studying for his Level 3 AAT Apprenticeship alongside working in our Accounts Department. Jack enjoys travelling and socialising and is currently learnign to drive.
Email: jack@jointoperations.co.uk

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