Office Team: When you order one of our products, we will ensure that the process is as simple and efficient as possible. Our friendly and helpful customer service team are ready and willing to help in any way they can
Sales & Marketing: If a hospital uses one of our products, we make sure the surgeon is trained and there is someone from our helpful team to assist the surgical team. All of our sales team have expert knowledge and experience when it comes to this area of work.
Joining the Joint Operations family in September 2015 to develop the Regen Medical business, As the Managing Director Rob is responsible for Sales, Operations and all functions within Regen Medical.
Spending the majority of his time customer facing, Rob works to ensure we provide the best possible service and product portfolio.
Richard is the Managing Director of Joint Operations and ultimately responsible for the company’s service. He spends the majority of his time with our customers and is always keen to discuss what we do well as a company and the areas in which we could improve.
Richard founded Joint Operations in January 2015 having worked in medical device distribution since 2002. If you wish to speak with him then please get in touch via the following:
Elaine joined Regen Medical in October 2018. She has a wealth of experience in the commercialisation of new innovative products that deliver real advances across all aspects of healing in acute burn injuries and chronic wound management. Elaine has a strong drive to ensure innovative solutions are adopted within the NHS to continue to deliver outstanding, cost effective treatment options for clinicians and choice for patient care pathways.
Kathy joined Regen Medical in April 2020. She has worked within the wound care market for the last 10 years, working with advanced wound care products, surgical dressings and wound devices. Kathy is very patient focused and driven to make a real difference to patients’ lives. She ensures that the right product is used at the right time, on the right wound, to ensure good outcomes for both the NHS and patient.
Beckie has worked with Joint Operations & Regen Medical since 2015 and is HR & Project Manager for the Joint Operations Family.
Beckie oversees HR for the group and with her organisational skills and event management experience, she also looks after a number of the larger company events and projects.
In addition, Beckie provides sales and marketing support to the Regen Medical team and PA support to the Group Directors.
Pete joined Joint Operations from Northstar Orthopaedics. Pete looks after Operations and Logistics for the Joint Operations family, working closely with a number of different internal departments and liaising closely with customers and theatre teams to ensure the planning of surgical procedures.
Pete is also a Person Designate on the Joint Operations Human Tissue Licence.
Sam joined Joint Operations as a Business Administration Apprentice in August 2016. Following the successful completion of his Apprenticeship, Sam was offered full time employment with Joint Operations.
Sam now leads the Technical Services team as Technical Services Manager, co-ordinating orthopaedic loan systems and human tissue grafts for elective and trauma surgery.
Lydia joined the Joint Operations family as a Business Administration Apprentice in July 2016. Following the successful completion of her Apprenticeship, Lydia was offered full time employment with Joint Operations. Lydia now works as a Finance Administrator, providing integral support to whole business.